Welcome to Auto Centric
Northview is a community in Kent County that relies on local and nearby shops for auto repair services. Grand Rapids is close to Northview and offers many quality auto repair businesses, like Auto Centric Repair.
The community in Northview is a short drive from Auto Centric Repair, an auto repair shop that puts customer education and service transparency at the top of the list. With decades’ worth of experience, the shop has been servicing people from Northview, Grand Rapids, Plainfield Charter Township, etc.
Auto Centric Repair’s history starts in 1978 when it was originally called Marathon Service Station. The founder, Tom Ham, went through all stages of being a master mechanic, from starting as an associate doing oil changes and minor repairs, to eventually opening up a business. Eventually, with tons of experience and some master technicians, Tom moved the shop’s location to Grand Rapids in 2010 and changed the name to ‘Auto Centric Repair.’
The shop honed customer service to perfection, focusing on delivering customer education and transparency to build strong long-term relationships with the community.
Master Technicians
What are the benefits of Auto Centric’s customer education for me in Northview? The benefits of Auto Centric’s customer education for car owners are:
But what exactly is this customer education method? Auto Centric knows the importance of giving power and knowledge to car owners. Therefore, when doing a vehicle inspection, the assigned mechanic takes photos and videos of the car, focusing on the areas that need repair. Then, the mechanic edits these images and videos, using text, arrows, and circles to indicate car parts, related damage, etc. The edited content is sent to the customer with room for questions and clarifications.
The information in the videos and images clears out the name of car parts, how damage can progress, how you can postpone a fix and focus on a different — more urgent — repair, etc. With all the expert’s knowledge, review, and recommendations, the customer can make informed decisions.
What are the Auto Centric’s benefits for my car in the Northview area? After more than a decade of servicing cars from around Kent County, Auto Centric grew familiar with the area’s vehicle demands and common problems. So, the shop mastered seasonal preparations to keep cars sturdy and reliable. Also, some problems become quite common depending on an area’s road conditions and the daily temperatures, which mechanics spot quickly in an inspection.
Auto Centric also has valuable certifications. For example, mechanics are ASE-certified, which means they have recognized skills to perform vehicle repairs in the US. The shop also has certifications and awards that celebrate its efficiency and customer service. For example, the AutoTechIQ certification means that the shop follows guidelines of transparency and customer education.
Community
Northview is pretty light on traffic. The community’s roads are rarely packed with vehicles, allowing for easy driving. The weather, on the other hand, might ask for some preparation depending on the season you’re in. Here are a few factors to keep in mind:
Northview has honest light traffic and good roads. So, overall driving around the area should be comfortable and easy, even during rush hour.
Northview is a short drive from Auto Centric at Grand Rapids. We’ve been happily receiving visits from car owners from Northview; here are some of the neighborhoods around the area some of our customers come from:
Services
If you want more information before scheduling an appointment, here are some of the auto repairs we’ve been performing for people from Northview:
OUR REVIEWS
"Quality service, great people. Vehicles will run for a long time if you take care of them. Autocentric will repair what you ask and they will advise you of future repairs with no pressure. Thankful for a professional, dependable auto repair shop. They follow up assuring you had a quality experience."
by Russ Ortega
"Great service and expertise. They are quick and make me feel comfortable leaving them with my car. They always greet and make sure everyone has a great experience."
by Blake Hill
"Maybe the best customer service I’ve had anywhere, not just auto service. Auto Centric is a professional environment with knowledgeable service advisors and technicians who clearly take pride in their work, are very clear in their communication, and easy to get along with. "
by Vladimir Matikov
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Situated in the heart of Grand Rapids, MI, Auto Centric is your premier automotive service hub, strategically located to serve the bustling Grand Rapids metropolitan area and its encompassing regions. As the city’s and Kent County's county seat, Grand Rapids is renowned for its dynamic community and central role in the region, making our shop easily accessible not only to local residents but also to those from nearby Comstock Park and Rockford, MI.
At Auto Centric, we are equipped to handle a wide array of automotive needs for cars, SUVs, pickup trucks, and RVs, all with the assurance of ASE-certified expertise. Whether you’re seeking routine maintenance or more complex repairs, our location is ideally suited to meet the needs of our community, providing professional, reliable service right at the city's core.
Auto Centric
Services