Welcome to Auto Centric
Plainfield Charter Township is a township in Kent County. The area has many thriving businesses, including trusty Auto Shops the community relies on. An auto repair shop recommendation for people from Plainfield Charter Township is Auto Centric Repair.
Auto Centric Repair is conveniently located in Grand Rapids and has been servicing car owners from surrounding regions for more than a decade. The shop has been building long and reliable relationships with the Plainfield Charter Township community.
The auto repair shop’s history started as early as 1978 when it was called Marathon Service Station. The owner, Tom Ham, founded it after decades of experience dealing with all vehicle types and becoming a master technician. Then, in 2010, Tom changed location to Grand Rapids and decided on a new name, “Auto Centric Repair.” Since 2010, the shop has been building trust with the community by focusing on transparency, customer service, and quality of repair.
The shop’s mechanics are ASE-certified and can precisely diagnose any vehicle type, from high-performance European makes to domestic cars. The shop spears in one direction: customer education, satisfaction, and auto service transparency.
Master Technicians
How does Auto Centric’s customer education help me in Plainfield Charter Township? Auto Centric’s customer education approach is a way of giving car owners full control of what services they’ll have. This method means the mechanic who inspects the car takes photos and videos of the parts that need repair, explaining them by editing the image with text, circles, and arrows. Then, the customer receives the edited images with all the clarified information.
This gives control to the car owner so they can make informed decisions about current and future repairs. Additionally, this helps the customer know what their vehicle needs in the future, and what can be postponed using the expert’s recommendations.
How do Auto Centric’s area experience and certifications make my service more effective?
Auto Centric has more than ten years of experience in Kent County servicing the community in Grand Rapids and surrounding areas like Plainfield Charter Township. This decade-long experience gave the shop insights into the most common problems that vehicles develop around the area due to weather or road conditions. Consequently, mechanics are quick to spot a problem and speedy to offer a solution that preserves your vehicle during the season.
The mechanics in Auto Centric are ASE certified. This means they have the skills and professional clearance to perform any auto repairs in your vehicle. The shop itself also holds certifications and community achievements. For achievements, the shop was a finalist two years in a row for the ‘Top Shop in USA’ competition. For certifications, the shop has many that celebrate its customer service quality. For example, the AutoTechIQ certification means that the shop follows educational guidelines to explain, inform, and enlighten customers about the service their vehicle gets.
Community
Plainfield Charter Township is a place to drive comfortably. The township has well-maintained wide roads with efficient intersections, parking, number of lanes, and traffic planning. The weather might ask for some preparation depending on the season. Let’s discuss the factors of driving in Plainfield Charter Township in better detail:
In general, driving around Plainfield Charter Township should be light and easy. The city’s main avenues like Plainfield Avenue North East are wide with many lanes, making traffic flow easier. The main concern should be getting your vehicle ready to endure the cold weather between November and April.
We’ve been strengthening our relationships with people from all around the township and Grand Rapids, MI. Here are just a few of the neighborhoods in Plainfield Charter Township and surrounding areas that our customers come from:
Services
Here are a few of the auto repair services we help the community of the Grand Rapids area and Plainfield Chater Township with:
OUR REVIEWS
"Quality service, great people. Vehicles will run for a long time if you take care of them. Autocentric will repair what you ask and they will advise you of future repairs with no pressure. Thankful for a professional, dependable auto repair shop. They follow up assuring you had a quality experience."
by Russ Ortega
"Great service and expertise. They are quick and make me feel comfortable leaving them with my car. They always greet and make sure everyone has a great experience."
by Blake Hill
"Maybe the best customer service I’ve had anywhere, not just auto service. Auto Centric is a professional environment with knowledgeable service advisors and technicians who clearly take pride in their work, are very clear in their communication, and easy to get along with. "
by Vladimir Matikov
Get Directions
Situated in the heart of Grand Rapids, MI, Auto Centric is your premier automotive service hub, strategically located to serve the bustling Grand Rapids metropolitan area and its encompassing regions. As the city’s and Kent County's county seat, Grand Rapids is renowned for its dynamic community and central role in the region, making our shop easily accessible not only to local residents but also to those from nearby Comstock Park and Rockford, MI.
At Auto Centric, we are equipped to handle a wide array of automotive needs for cars, SUVs, pickup trucks, and RVs, all with the assurance of ASE-certified expertise. Whether you’re seeking routine maintenance or more complex repairs, our location is ideally suited to meet the needs of our community, providing professional, reliable service right at the city's core.
Auto Centric
Services